Understanding "transcriber" minutes on your bill
Why you might see translation time even when no one was listening, and how to avoid it.
glossa
Last Update il y a un mois
Sometimes a bill shows translation time for a stretch when no listeners were connected. This usually traces back to a stream that was left running.
Glossa charges for the time it's actively transcribing and translating spoken audio. That work happens whenever your stream is live and there's speech coming through, whether or not anyone has scanned the QR code to listen. So if a stream stays on after the service, with audio still flowing through it, that time can still be counted even though the room has emptied.
- Stop the stream as soon as your service ends. This is the single most effective habit.
- Add "stop the Glossa stream" to your end-of-service checklist alongside shutting down your other gear.
- If you run back to back services, stop the stream between them if there's a gap with open mics or background audio.
Make stopping the stream part of your routine and this simply won't come up.